Approved by the board member
of NGU Dormitorium by order
nr 15 of 23.05.2018
You are expected to follow our house rules at all times. Any tenant who, in the opinion of management, compromise the comfort, safety or security of other tenants or stuff, will be requested to leave the dormitory premises.
SECURITY
- Karu 17 dormitory is equipped with an electronic passage system & video surveillance.
- Always carry Your room key and the electronic door chip with You when You leave the dormitory. It is forbidden to hand them on to third parties.
- In case of losing the key or the door chip, immediately inform the dormitory`s manager. In case of losing the key You will have to pay compensation fee in the amount of 15 euros and in case of losing the door chip, also 15 euros.
- Always make sure that You have locked Your apartment door! Dormitory`s management can not take responsibility for any loss, theft or damage to any tenant property whatever the cause. In case of an incident turn to the 1st floor reception for further guidance.
- In case of any danger call our partner security company G4S by phone 1911 or turn to our 1st floor reception.
SILENT HOURS
Silent hours in dormitory apply on weekdays from 22 p.m until 6 a.m & on weekends (fridays & saturdays) from 00 p.m until 7 a.m. During that time any noisy activities are prohibited. If anyone violates the rule, fellow tenants have a right to call the security patrol (call 1911) & the tenant who`s to blame for the violation, will have to pay for the security patrol bill.
CLEANING
Tenant is obliged to maintain the cleanliness and order in student residence room, common areas and also on all Campus territory.
It is tenant`s obligation to clean the residential space given to his/her use; to take out trash; to clean after him-/herself after using the kitchen and clean the cookers; to clean the window(s) and door(s) of the student residence’s room given to his/her use at least twice a year – in spring at the latest of 30th April and in autumn at the latest of 2nd October.
Dormitory`s representative checks the cleanliness of the apartments regurarly. Tenant is obligied to follow all the necessary instructions given by dormitory`s representatives.
Dormitory`s cleaning crew will help You to improve the proffesional cleanliness.
Cleaning Crew cleans the apartment (incl vacuuming Your room`s floor) once a week, between 10 a.m – 15 p.m. See the exact cleaning schedule for Your apartment added. For that time You have to take all Your personal belongings away from the floor and put away to the cabinets & vacant the room. If You are not in Your room at that time, the Cleaner has a right to enter Your room with the back-up key. If you do not vacant the room or let the Cleaning Crew in, cleaning will be postponed for a week. When the cleaning is postponed for two (2) times, the User has to pay a fine of 30 EUR.
Bed linen and blankets/pillows are provided by dormitory. The bed linen set are changed for fresh ones once a week. Leave Your dirty bed linen on the floor in front of the bed in the morning. If Your bed linen are not on the floor the Cleaning service considers it as Your wish not to replace the laundry and it will be postponed for 2 weeks. NB! Do not send Your personal laundry to washing service, we service only dormitory`s standard laundry!
Tenant is obligied to clean after Himself/Herself. If You make the public premises dirty, You have to clean it up Yourself or if You refuse to clean it, pay a fine of 30 EUR for extra cleaning service. Regular cleaning service in rooms include only vacuuming the floor. If Your room needs more than vacuuming, dormitory`s stuff will leave You a note and will come back next day to check on Your room`s condition again. If the room is still not cleaned, Dormitory will clean it up and You have to pay a fine for the extra cleaning service.
Cleaning schedule:
Monday – Cleaning 7th floor apartments
Tuesday – Cleaning 6th floor apartments
Wednesday – Cleaning 5th floor apartments
Thursday – Cleaning 4th floor apartments
Friday – Cleaning 3rd floor apartments
Toilet paper, kitchen paper and dishwashing detergent are included in cleaning service and will be provided once a week.
TRASH/ CARBAGE
You have to take the garbage out Yourself (dumbster is located outside behind the house).
It is not allowed to leave Your garbage in the corridors or anywhere outside Your rooms! If garbage is found behind Your door, You will be fined!
SMOKING
It is forbidden to smoke (including water pipe) inside the student residence rooms, halls, on staircases and in the lobby! Smoking is allowed only outdoors or on the balcony (use ashtrays and don´t forget empty it regularly Yourself!). Penalty for violating the smoking rules is 50 euros.
The fire alarms in the kitchen and in the rooms are very sensitive. Any smoke or covering the sensor will set the fire alarm and automatic call to the Fire Department.
COOKING
Be careful when cooking! Do not leave switched-on electrical devices unattended! Open the window for better ventilation. In case of any smoke in the kitchen, it will set the fire alarm! Wash Your dishes right away after using. Do not leave dirty dishes in the sink! Always switch off cookers and all other electrical devices after leaving the kitchen and turn off the lights!
MAINTAINING PROPERTY
Please keep in mind that we want the rented property back as it was when we rented it to You! Do not customize Your room – don`t fix posters, notices, pictures or anything that might damage the surface of the walls of the rooms. Do not move the furniture around in the room or make any other adjustments and rearrangements! Ventilate Your rooms regularly to avoid any bad smell, moisture or mold in Your room and keep nice balance of fresh air; open the window & doors at least 3 times a day for 5 minutes. It is forbidden to dry laundry in Your rooms, it generates moisture!
The property has to be used prudently and You are expected to follow these regulations at all times. In dormitory we have a “you-break-it-you-buy-it” policy meaning that if You break something You have the option to replace the item or You can pay for it. In an event of damaging any property of the dormitory, Tenants are required to compensate for the damage caused in full. If the offender can not be identified, the Users of according room, apartment, floor or building will be held to carry joint responsibility for the damage caused to dormitory. In case of serious or intentional infringement, managment holds the right to terminate the Contract with the prior to its term and to demand the residential area to be vacated at once.
MAINTENANCE PROBLEMS
(light bulbs burned out, toilets backing up, etc.) – inform us by our website kampus-system: https://kampus.dormitorium.ee/loginTenant.aspx. We will resolve the issue as soon as possible.
In case of emergency problem contact the administrator 1st floor reception!
ALCOHOL & NARCOTICS
In the student residences and on the territory of dormitory it is forbidden to use narcotic or toxic substances and moving around under the influence of narcotic or toxic substances; to consume alcohol and to move around intoxicated on dormitory`s territory and in the common areas of student residences.
FIRE SAFETY
Always follow the regulations of fire safety and environmental protection. Get to know with the evacuation plans located on Your apartment`s door. When the fire alarm starts to ring, immediately leave the building! For creating a false alarm You must pay a penalty in amount of 30 euros.
Do not use open fire inrooms (candles etc), fire sensors are very sensitive to any smoke & alarm system goes on very easily.
GUESTS
When having a guest make sure You have Your roommate(s) agreement. If You don`t, we consider it as disturbing Your roommate(s) peace and a violation of house rules. It is allowed to have only 1 guest at a time. In case of a need having more guests or having a guest who`s staying for more than 3 nights You will need a permission from the office. Send an e-mail for agreement to: k17visit@dormitorium.ee. Guests are obliged to follow all the house rules and the hosting tenant is responsible for presenting the rules His/Her guest. In case of guest violating any house rule the hosting tenant will take full responsibility.
INTERNET
In Karu 17 we have a free wifi network. Network is available on 2 different frequencies – at 5Ghz (KaruFree) & 2,4Ghz (KaruFree 2,4) frequency. We reccomend to use the 5Ghz frequency since it`s a lot faster & stable than the old 2,4 frequency. If Your device detects a signal on 5Ghz then we reccomend You to use that frequency. If Your device detects only a 2,4Ghz signal then Your device might be getting a little bit dated & its netowrk card not suited for modern networks anymore.
Wifi username: free and Password: karukaru. Max downloading speed is up to 20Mbit/s.
We remind You that these are public networks & might get overloaded on rush hours. Wifi signal & quality always depends on how crowded the network is & what people are using it for. We ask You not to create any personal hotspots in Your apartment; to not download big files or use torrentes, watch Netflix movies etc, because it unstables the signal & because of that everybody in the house using the network suffer on low signal, including Yourself. Our public wifi is targeted for school works. For personal entertainment & leisure, contract with a free market service provider (for exmpl. Telia, Elisa, Tele2).
When You are having slow connection issues please be sure that Your personal device is working properly before You turn to management. Check all the necessary parameters – if the drivers & wifi network card is updated & Your device is virus-free. Dormitory`s crew offers no technological support of that sort! The owner of the computer is responsible for its proper functioning, network compatibility & security.
Important: The following is prohibited for the tenant in the WiFi or cable network of the building:
- using a computer or device without activated software that protects the computer or device against infection with viruses and malware, incl. allowing third parties to use the network without implementing the necessary security measures;
- using the network to send inappropriate or unsolicited messages (incl. mass mailing) to any persons, also helping or making it possible to use open relay. Unsolicited mass mailing also means sending spoof and threatening messages or messages with anonymous or forged sender’s details, advertising materials, unauthorised ads, etc., simultaneously and electronically to recipients that have not expressed their wish to receive such messages;
- copying or forwarding in any manner whatsoever the kind of data and materials that cause a sudden increase in the load of the servers or any communications network when compared to the ordinary load, incl. sending intrusive offers by way of programmes that allow users to send messages via e-mail, e.g. as a “mail bomb”, “chain letter”, “pyramid scheme” or in other formats;
- disseminating or helping to disseminate the kind of data, websites or e-mail messages that do not comply with effective legislation or are offensive, indecent, slanderous, menacing, violating the privacy of others, racially, ethnically or otherwise aggressive, malicious, inciting to physical or psychological violence, propagating illegal activities, etc.;
Managment has the right to each of the requirements using internet network of the building.
ENDING THE LEASE CONTRACT
In the event of the contract termination the Lessee undertakes to clean the rented rooms & to show the rented rooms to the represantive of the Lessor (Karu 17 hall manager) at least 5 days before the leaving & sign an Property Condition Act according to which the condition of a property in the tenant`s possession & other claims & demands are determined.
During the final cleaning of the room, the Lessee is obligied to: clean the floors; take out the carbage; remove dust; empty desk drawers & cupboards; clean room`s door; if necessary wash the walls & ceiling; clean & melt the fridge; clean the toilet & the shower room. It is forbidden to leave any personal stuff in dormitory.
In case of not filling the obligation, the Lessor will organize the cleaning service & the Lessee will be requiered to compensate the cost of the service to NGU Dormitorium in amount of 30 euros which will be taken off from Your deposit.
Room key & the distance card must be returned to Karu 17 1st floor administrator by the ending date of Your contract. The deposit net balance will not be refunded until the keys & distance card have been returned.
If You wish to end Your lease contract prior to its expiry date, You can do so by notifyuing us via e-mail or by coming to the office at least 3 weeks advance, considering that the contract can be terminated only on the last date of the month.